FAQs

[vc_row el_class=”faq”][vc_column][vc_custom_heading text=”FREQUENTLY ASKED QUESTIONS” use_theme_fonts=”yes”][vc_tta_accordion][vc_tta_section title=”How will my payments on the site display on my bank statements?” tab_id=”1500266188912-ed262903-cf54″][vc_column_text]

Purchases made on the site will appear as  Wildfire Marketing or Wildfire

[/vc_column_text][/vc_tta_section][vc_tta_section title=”What payment methods do you accept?” tab_id=”1500266328636-18f43f94-13c9″][vc_column_text]We offer payments to load your wallet by way of Etransfer from any Canadian Financial institution and Visa or Mastercard Credit card payment transaction all transactions are SSL encrypted and very secure and reliable system. If you encounter any trouble with the payment process, please contact us via email (info@exciteme.ca) and our support team will be happy to assist you.[/vc_column_text][/vc_tta_section][vc_tta_section title=”My ad was removed, I want my money back!” tab_id=”1500266378158-51ec8c28-f6b5″][vc_column_text]We only remove ads that are against our Rules and Terms and Conditions. In such cases, refunds are not issued.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if I change my mind and want a refund?” tab_id=”1500266489828-24f52813-96b3″][vc_column_text]There are no refunds for ads once they are placed. If you have $50 or more in your wallet you can request a payout to your Canadian bank account by way of Etransfer.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you allow reviews?” tab_id=”1500266188984-a17f3363-e9cf”][vc_column_text]No.this site is not a review board, please do not post any reviews, nor link to any reviews other than from our review board forum.exciteme.ca.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How do I get product updates?” tab_id=”1500266423428-31ef2d24-3165″][vc_column_text]We offer FREE lifetime update for all of our products. You’ll will be received the update notice in the theme admin. Also we will inform updates through email and our social channels.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I use the themes and plugins on multiple websites?” tab_id=”1500266448367-6bc3466f-5de0″][vc_column_text]Yes, you are free to use our themes on as many websites as you like. We do not place any restrictions on how many times you can download or use a theme, nor do we limit the number of domains that you can install our themes to.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What if the product I purchased from a Vendor is not good?” tab_id=”1500266510338-c7ffdeb4-ea7a”][vc_column_text]We caution all buyers to ask questions first about the products they are planning to purchase wheather physical products or digital products. We ask that you strive to work out any issues directly with the seller. If there is an issue that can not be settled directly with the seller then you can ask our admins to look into the matter. You can send info about the dispute to info@exciteme.ca and include your user id and the seller id and  clear information about the issue and we will look into it.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]